ATS Teconomy Implements an Application Packaging Workflow for the City of Amersfoort

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Purpose

  • Amersfoort is transitioning to Windows 10 while also dealing with regular maintenance application packaging change requests.
  • IT management is in need of structured and efficient workflow/methodology in order to be compliant with the internal SLA (Service Level Agreement).
  • The first step in outsourcing application packaging is the implementation of a structured internal process.
  • The IT department needs to change from a ‘reactive’ to an ‘in control’ position.
Purpose

Project Scope

  • Implement the ATS Teconomy PackageFlow application packaging methodology.
  • Support and on-site consultancy by an ATS Teconomy consultant.
  • Deliver efficient set of application packaging documents to enable a structured workflow.
  • Implement an online application management portal.
Project scope

Solution Approach

  • Introduction and demo of ATS Teconomy PackageFlow.
  • Roll-out of customer specific and efficient documentation.
  • Delivered standard set of guidelines and procedures to enable outsourcing strategy.
Solution Approach

The Results

  • Uniform and structured application packaging process and documentation.
  • City of Amersfoort ready for outsourcing application packaging services.
  • Implementation of ATS PackageFlow contributes to delivery in compliance with SLA and internal customer satisfaction.
Results

Systems, Tools & Services Expertise

  • ATS Teconomy PackageFlow.
  • ATS Teconomy project consultancy.
Tools

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