• DUO (Dienst Uitvoering Onderwijs) required an expert for application packaging to support their- internal experience, knowledge and capacity development.
  • Create an automated, transparent, online workflow and documentary based on SLA and pre-defined KPI’s.
  • The selected partner needed to be a proven and rewarded government supplier both in projects and managed service situations.

Project Scope

  • Implementation of online management portal.
  • Intake & build of 200 applications in project modus.
  • Intake & build of 40 applications in lifecycle modus.
  • Volume- 135,000 application / contract of 1 year, to be extended two times six months.
Project scope

Solution Approach

  • Provided DUO with a structured, transparent and scalable workflow.
  • Added value by strong process/project coordination and on-boarding process.
  • Offered DUO a strong competitive proposal including two convincing reference cases.
Solution Approach

The Results

  • PackageFlow portal was set up for DUO
  • All SLAs and KPIs for the project were met

Systems, Tools & Services Expertise

  • Application packaging
  • Application migration and management

our experience, your success