Despite all your hard work, salespeople and customer services are challenging you to improve the on-time delivery of sales orders. On the other hand, they can’t properly forecast customer demand and allow last-minute changes frequently.
This is today’s reality. Customers expect you to manage last-minute changes and request shorter lead times. Moreover, they want you to respond quickly to ad-hoc enquiries with reliable shipping dates. This may be the reason why they are placing orders with your company, but there’s a better way to manage these rushed requests.
Do you want to better predict delivery dates and manage last-minute changes?
