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Preventative Maintenance Services

ATS Preventative Maintenance Services targets incident prevention. These include health checks and site audits which protect and enhance the value of the ATS supported investments. >>>


On-Site Support

The world of strategic shop floor partnering is well understood by ATS. We share responsibility and become an integral part of your team. ATS can take full responsibility for all your shop floor automation and IT systems and act as the single point of contact for all your suppliers of factory equipment ensuring full visibility and compliance to standardization processes covering hardware and software, integration, infrastructure, and networking. >>>


Global 24x7 Service Desk Support

Our multilingual global service desk can be contacted ►24 hours a day. Thanks to the ‘follow the sun’ time difference principle between countries you are always one call away from accessing our technical support team to ensure a prompt response in line with your service needs. >>>


Service Level Agreements (SLA)

ATS SLA’s provide the clients direct access to application experts within the agreed response time. Our experts will ensure within the agreed back in service time that your production can continue. >>>


Software Maintenance Agreements (SMA)

Software Maintenance Agreements provide enterprises with essential software upgrades, updates, repair of defects, telephone support and user groups at a fixed rate. >>>


Customer Tailored Agreements

ATS recognises that specific service requirements are based on the criticality of Manufacturing IT Automation, MES and assets. ATS service contracts are tailored to meet your uptime requirements. >>>


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